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Double Helix Works?

JonS1967

Practically Family
Messages
737
Location
San Diego
Don't let the ****ty pics in front of a spotty mirror put you off, the jacket and the colour are superb.
Unfortunately the zipper pulls both (!) broke on the first full day of use. I emailed Kimura about it and he offered to send new ones out. I said not to bother as I didn't trust the quality - I'll rig something up myself out of brass hardware I have and some micro-cord that's on order.
Sorry I’m a little late to this conversation but I was in Yellowstone National Park well cell service is virtually nonexistent. Have to say it’s nice to unplug sometimes.

Regarding your zippers, I think the situation is unacceptable. DH should replace them for you and they should cover the expenses. They’re a class act so I’m sure they would agree.
 

ojaw

A-List Customer
Messages
429
Location
Winnipeg
Sorry I’m a little late to this conversation but I was in Yellowstone National Park well cell service is virtually nonexistent. Have to say it’s nice to unplug sometimes.

Regarding your zippers, I think the situation is unacceptable. DH should replace them for you and they should cover the expenses. They’re a class act so I’m sure they would agree.
I could quote you the reply, but the tldr is they offered to send the pulls and no other compensation.
 

JonS1967

Practically Family
Messages
737
Location
San Diego
I could quote you the reply, but the tldr is they offered to send the pulls and no other compensation.

I could quote you the reply, but the tldr is they offered to send the pulls and no other compensation.
Well, that’s a bummer. I guess if it’s easy enough to swap out, it’s no big deal. But if it’s complicated, they should definitely warranty it.
 

ojaw

A-List Customer
Messages
429
Location
Winnipeg
Well, that’s a bummer. I guess if it’s easy enough to swap out, it’s no big deal. But if it’s complicated, they should definitely warranty it.
The sliders both look solid, I'm getting some micro cord and will attempt a few knots like the boy scout I never was.
 

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